Appendix C

Document Title

Document Type

Priority

WP

RSH Consumer Standard

Approval Route

Forecast Decision Date

Allocations Policy

Policy

High

0

Tenancy

Full Council

Approved

Domestic Abuse Policy

Policy

High

0

Neighbourhood

Executive Member for Culture, Arts and Housing

Approved

Housing Complaints Policy

Policy

High

0

Transparency

Executive Member for Culture, Arts and Housing

Approved

Housing Rent Collection and Arrears Recovery Policy

Policy

High

0

·         Tenancy

Executive Member for Culture, Arts and Housing

Approved

HRA Business Plan

Strategy

High

0

Transparency

Full Council

Approved

Adaptations Policy

Policy

High

0

Safety and Quality

Executive Member for Culture, Arts and Housing

Approved by Executive

Anti-social Behaviour Policy & Good Neighbourhood Management Policy

Policy

High

1

Neighbourhood

Executive Member for Culture, Arts and Housing

May 2025

Anti-social Behaviour Procedures

Procedure

High

1.1

Neighbourhood

Corporate Director

May 2025

Compensation Policy

Policy

High

1.1

Transparency

Executive Member for Culture, Arts and Housing

June 2025

Disrepair Policy

Policy

High

1.1

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Adaptation Procedure

Procedure

High

1.1

Safety and Quality

Corporate Director

Repairs Standard

Policy

High

2

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Lettable (Void) Standard

Policy

High

2

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Asbestos Management

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Housing Fire Management

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Housing Gas Management

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Housing Legionella Management

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Housing Mechanical & Elec Management

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Repairs - Standard Operating Procedure

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Damp and Mould Procedure

Procedure

High

2.1

Safety and Quality

Corporate Director

 

Electrical Safety Management

Standard

High

2.1

Safety and Quality

Corporate Director

 

Performance Management Framework

Framework

High

2.2

Transparency

Executive

 

Tenancy Policy

Policy

High

3

Tenancy

Executive Member for Culture, Arts and Housing

 

Tenancy Agreement

Agreement

High

3

Tenancy

Executive Member for Culture, Arts and Housing

 

End of Tenancy Procedure

Procedure

High

3.1

Tenancy

Corporate Director

 

Introductory Tenancy Review Procedure

Procedure

High

3.1

Tenancy

Corporate Director

 

Rent Arrears Procedure

Procedure

High

3.1

Tenancy

Corporate Director

 

Shared Ownership Procedure

Procedure

High

3.1

Tenancy

Corporate Director

 

Tenancy Fraud Procedure

Procedure

High

3.1

Tenancy

Corporate Director

 

Tenant Involvement Strategy

Strategy

High

4

Transparency

Executive Member for Culture, Arts and Housing

 

Tenant Health and Safety Policy

Policy

High

4

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Customer Standards

Standard

High

5

Transparency

Executive Member for Culture, Arts and Housing

 

Communal Space Policy

Policy

Medium

5

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Grounds Maintenance Policy

Policy

Medium

5

Safety and Quality

Executive Member for Culture, Arts and Housing

 

Maintenance of Shared Spaces Policy

Policy

Medium

5

Neighbourhood

Executive Member for Culture, Arts and Housing

 

Asset Management Strategy

Strategy

Medium

5

Safety and Quality

Executive

 

Removal of belongings from common parts

Procedure

Medium

5.1

Safety and Quality

Corporate Director

Pest Control in HRA dwellings

Procedure

Medium

5.1

Safety and Quality

Corporate Director

Removal of an adaptation procedure

Procedure

Medium

5.1

Safety and Quality

Corporate Director

Mutual Exchange Policy

Policy

Medium

6

Tenancy

Executive Member for Culture, Arts and Housing

Shared Ownership Policy

Policy

High

6

Tenancy

Executive Member for Culture, Arts and Housing

September 2025

Leaseholder Policy

Policy

Medium

6

Tenancy

Executive Member for Culture, Arts and Housing

Right to Buy Policy

Policy

Medium

6

Tenancy

Executive Member for Culture, Arts and Housing

Mutual Exchange Procedure

Procedure

Medium

6.1

Tenancy

Corporate Director

Death of a Council Tenant

Procedure

Medium

6.1

Tenancy

Corporate Director

Decanting for Repairs procedure

Procedure

Medium

6.1

Tenancy

Corporate Director

Housing Disrepair Claims Protocol

Procedure

Medium

6.1

Transparency

Corporate Director

Personal Injury Claim Protocol

Procedure

Medium

6.1

Transparency

Corporate Director

Property Damage Claims Protocol

Procedure

Medium

6.1

Transparency

Corporate Director

Right to Buy Procedure

Procedure

Medium

6.1

Tenancy

Corporate Director

Subletting/Lodgers Procedure

Procedure

Medium

6.1

Tenancy

Corporate Director

Succession (and Assignment) Procedure

Procedure

Medium

6.1

Tenancy

Corporate Director

Did not Occupy / Abandoned Property Procedure

Procedure

Low

6.2

Tenancy

Corporate Director

Garage Tenancy sign up and review procedures

Procedure

Low

6.2

Tenancy

Corporate Director

Mobility Scooters Policy

Procedure

Low

6.2

Tenancy

Corporate Director

Regeneration Lettings Procedures

Procedure

Low

6.2

Tenancy

Corporate Director

Tenancy Sustainment/ Financial Inclusion Policy

Policy

Medium

7

Tenancy

Executive Member for Culture, Arts and Housing

Housing Fees and Charges Policy including Recharges

Policy

Medium

7

Tenancy

Executive Member for Culture, Arts and Housing

Social Inclusion and Accessibility Statement

Standard

Medium

7

Transparency

Corporate Director

Rent Collection Procedure

Procedure

Medium

7.1

Tenancy

Corporate Director

HRA Garage Tenancy Agreement

Agreement

Low

9

Tenancy

Executive Member for Culture, Arts and Housing

HRA Garage Tenancy Policy

Policy

Low

9

Tenancy

Executive Member for Culture, Arts and Housing

Pets Policy

Policy

Low

9

Tenancy

Executive Member for Culture, Arts and Housing

Regeneration Clearance Allocation Policy

Policy

Low

9

Tenancy

Executive Member for Culture, Arts and Housing