Date: 16 March 2026
 APPENDIX 1 
 ,2026/27
 Counter Fraud Plan 
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CONTENTS

3           Background

3           National Counter Fraud Strategy

5           Fraud Risk Assessment

6           Development and Work Plans

6           Policy Framework Review

7           Annex A: Fraud risk assessment

18         Annex B: Counter Fraud Work Plan

20         Annex C: Counter Fraud Development Plan

 

 

 

 

 

 

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Clipboard with solid fillBACKGROUND

1            Fraud and corruption present a significant and ongoing risk to local authorities. Fraud is the most common offence in the UK, accounting for 41% of all crime[1]. The National Audit Office estimates that fraud and error cost the taxpayer between £55 and £81 billion in 2023/24 and that only a fraction of this is detected[2]. Financial loss due to fraud can reduce a council’s ability to support public services and can cause reputational damage.

2            Fraud committed against the public sector diverts resources away from vital public services into the hands of criminals. CIPFA and the national Fighting Fraud and Corruption Locally strategy for councils acknowledge that counter fraud activity is an important part of good governance and key to protecting public funds. Local authorities should ensure that they have the right policies and procedures in place to prevent fraud from happening. They should also promote a strong anti-fraud culture at all levels of the organisation as well as amongst the general public.

3            Fraudsters are constantly adapting and refining their approach. This now includes use of AI and online resources in some cases, leading to more sophisticated attempts to defraud local authorities. To respond effectively, councils need to monitor the fraud landscape to ensure that their counter fraud measures offer protection from these evolving threats.

4            This report sets out the council’s approach to addressing fraud, reviews its counter fraud policy framework, updates the annual fraud risk assessment, sets out how counter fraud resources will be used in 2026/27 and, details new and ongoing developmental activity.

 

NATIONAL COUNTER FRAUD STRATEGY

5            North Yorkshire Council follows principles set out by CIPFA and Fighting Fraud and Corruption Locally (FFCL) to guide and develop its response to fraud.

6            CIPFA’s 2014 guidance sets out the responsibilities of Local Authority leaders to counter fraud and corruption within their organisations in their Code of practice on managing the risk of fraud and corruption[3]. The code recommends that organisations:

·         acknowledge the responsibility of the governing body for countering fraud and corruption

·         identify the fraud and corruption risks

·         develop an appropriate counter fraud and corruption strategy

·         provide resources to implement the strategy

·         take action in response to fraud and corruption.

 

7            More recently Fighting Fraud and Corruption Locally (FFCL) published a counter fraud and corruption strategy for local government[4]. North Yorkshire Council follows the principles set out by CIPFA and FFCL to guide and develop its response to fraud.

8            The FFCL strategy recommends that councils consider the effectiveness of their counter fraud framework by considering performance against the five key themes set out below.

·         Govern Having robust arrangements and executive support to ensure anti-fraud, bribery and corruption measures are embedded throughout the organisation. Having a holistic approach to tackling fraud is part of good governance.

Senior officers and elected members set the tone from the top that fraud and corruption is not acceptable. The Council has a robust anti-fraud policy framework that is routinely reviewed  to ensure that it remains up to date with legislative requirements and best practice. It also has an employee code of conduct that sets clear expectations of honesty and integrity for all officers.  The counter fraud team regularly promote anti fraud and whistleblowing arrangements through targeted campaigns and employee messages. Counter fraud work is regularly reported to members and officers in the course of the year.

·         Acknowledge Acknowledging and understanding fraud risks and committing support and resource to tackling fraud in order to maintain a robust anti-fraud response.

North Yorkshire Council acknowledges its potential exposure to fraud and corruption by presenting an annual fraud risk assessment to the Audit Committee. It is informed by national fraud trends, as well as local intelligence derived from fraud reported to and investigated by the counter fraud team. The risk assessment is used to help direct counter fraud resources. The Council engages Veritau to provide a counter fraud service which ensures access to specialist fraud prevention and detection resources, including a team of trained investigators.

·         Prevent Preventing and detecting more fraud by making better

use of information and technology, enhancing fraud controls and processes and developing a more effective anti-fraud culture.

 

Fraud prevention is considered as a matter of course in the work of both the counter fraud and internal audit teams. Where investigations or audits identify weaknesses or lapses in controls, these findings are discussed with senior council officers along with recommendations to strengthen processes. Agreed actions for improvement are followed up to ensure any necessary actions are implemented. The Council recognises that effective fraud prevention relies on skilled and informed staff. The counter fraud team will deliver both targeted training within high risk areas, and general messaging for all employees to raise awareness of how fraud can affect the Council. The counter fraud team also invests in training for its officers to ensure they remain up to date in the use of technology to undertake proactive work and assist with investigation.

·         Pursue Punishing fraudsters and recovering losses by prioritising the use of civil sanctions, developing capability and capacity to investigate fraudsters and developing a more collaborative and supportive local

enforcement response.

Strong action is taken to pursue criminals and to recover funds lost to fraud. All allegations of fraud are assessed to determine the appropriate course of action and support recovery of public funds. Cases of fraud are investigated to criminal standards and the Council considers prosecution of suspected offenders where appropriate, or can apply a range of other potential sanctions. The counter fraud team will work with other law enforcement agencies to support the Council’s interests where it has been a victim of fraud. By working together investigations into criminals defrauding both the Council and other organisations – such as the DWP – will be more effective and efficient. The counter fraud team also work with the police as part of the multiagency response to adult social care/safeguarding concerns. All avenues are considered to recover loss, including civil recovery. Counter fraud work in 2025/26 has helped the Council achieve savings[5] of £327k (up to mid-February).

·         Protect Protecting against serious and organised crime, protecting individuals from becoming victims of crime and protecting against the harm that fraud can do to the community.

Fraud against North Yorkshire Council not only harms the authority financially but can also impact residents and communities if funding is diverted from essential services. National data matching helps identify where residents may directly be the victims of identity theft in frauds also affecting the Council. Regular liaison with other councils in the region and nationally can identify fraud that is occurring across boundaries. The counter fraud team will consider opportunities for work with neighbouring authorities as they arise. Work to prevent fraud and seek redress when it does occur is key to helping protect communities from the impact criminality can have on delivering services.

      FRAUD RISK ASSESSMENT

9            Veritau assesses fraud risks annually to identify priorities for counter fraud work. A new fraud risk assessment for 2026/27 is presented at annex A. It is informed by national and regional reports of fraud affecting local authorities as well as fraud reported directly to the counter fraud team (CFT). Inherent risk ratings show the risk to the Council if no controls are in place to prevent fraud. The residual risk rating indicates the potential risk level after current controls are taken into account.

The results of the assessment are used to:

·         develop or strengthen existing fraud prevention and detection measures

·         revise the Counter Fraud Policy Framework

·         focus future audit and counter fraud work.

 

10        By their nature, fraud risks are hard to quantify. For example, there are no established methodologies for determining estimated losses due to fraud in most areas. The terms high, medium, and low are therefore used in the risk assessment to provide a general indication of both the likelihood and impact of fraud in each area. However, we have intentionally avoided defining what high, medium, and low risk mean given the inherent uncertainty.

11        The risk assessment has been carried out by Veritau, based on our understanding of fraud risks in the sector and our knowledge of controls in place within the Council to prevent, identify and deter fraud. It is used to inform priorities for counter fraud and internal audit work by Veritau. However, it is separate from the wider Council risk management framework.

12        Planned work by internal audit and the counter fraud teams is noted in the risk assessment. This includes actions such as reviews of key financial systems and awareness raising activities for officers.

13        The fraud risk assessment will be kept under review so that any significant new or emerging risks are addressed.

COUNTER FRAUD DEVELOPMENT AND WORK PLANS

14        The counter fraud work plan included in annex B sets out the areas of counter fraud work to be undertaken in 2026/27. Reactive investigations (determined by allegations of fraud received) will account for the largest proportion of work. Priorities for work in the remaining areas will be determined in accordance with the counter fraud development plan and fraud risk assessment.

15        A counter fraud development plan for 2026/27 is included in annex C. It sets out development activity for the counter fraud team and North Yorkshire Council for the coming year. Actions are linked to the five key themes set out by the national FFCL counter fraud strategy for local government.

   POLICY FRAMEWORK REVIEW

16        Veritau reviews the Council’s counter fraud framework policy annually to ensure that it reflects current legislation and best practice. Where updates are required, amended policies are present to the Committee for approval.

17        The Employment Rights Act 2025 includes provisions designed to strength protections when raising concerns about sexual harassment by including them as a protected disclosure under whistleblowing legislation. A revised whistleblowing policy is presented alongside this report for the Committee’s approval. The updates also take account of recent employment tribunal decisions. The policy has been shared with HR for comment and any necessary consultation, which may result in further changes.

18        No other policy updates are required at this time.


19         


ANNEX A: 2026/27 FRAUD RISK ASSESSMENT

Risk area #1

Social care fraud

 

Inherent risk

High

 

Residual risk

High

 

Risk description

Adult social care customers complete a financial assessment with the Council to determine any financial contribution they must make towards their care. Losses can occur through deprivation or non-declaration of capital which can involve the transfer or disguise of property during the financial assessment process. Residential homes could also continue to claim for customers who are no longer in residence (eg after they pass away). In both adult and children’s social care, fraud can occur through the misuse of the Direct Payment scheme. For example, where monies allocated to meet a customer’s assessed needs are not used to procure support services. Losses in social care fraud cases can be substantial, especially if they are not detected at an early stage.

Risk controls

Applications for care funding are carefully assessed to ensure that recipients meet the eligibility criteria and that any financial contribution for care by the customer is correctly calculated. A range of monitoring and verification controls are operated by the Council. This includes requiring customers in receipt of Direct Payments to have a separate bank account for managing these funds and complying with monitoring procedures to verify spending. In instances of misused Direct Payments, customers are moved to a commissioned service. The residual risk of adult and children’s social care fraud is still considered to be high. This is due to the level of spend in this area, the scale of losses, and the speed at which they can be accrued. It is also a reflection of the difficulty all councils have in detecting assets when people are determined to keep them hidden.

Priorities for internal audit / counter fraud

Veritau works with senior management and officers responsible for the provision of social care; concerns of fraud are regularly reported to the counter fraud team (CFT) for investigation. Internal audit (IA) periodically conducts audits into financial assessments and direct payments processes. The CFT delivers a rolling programme of fraud awareness training to employees with responsibilities for assessment and payments. Investigation of fraud in this area provides a deterrent to those considering committing it and can assist the Council to recover losses through the court system. Legislative change in 2025 now allows the National Fraud Initiative to reintroduce adult social care data matches. These will highlight Direct Payment and residential care packages in payment where external records register customers as deceased. The matches will be reviewed by council officers – with support from Veritau – to identify incorrect payments and potentially fraudulent activity.

 

 

Risk area #2

Creditor fraud

 

Inherent risk

High

 

Residual risk

High

 

Risk description

Attempts to commit fraud against the creditor payment systems of public and private sector organisations has increased in terms of volume and sophistication in recent years. The mandatory publication of payment data makes councils particularly vulnerable to attack. Attacks are often the work of organised criminal groups who may operate within the UK or from abroad. Individual losses due to fraud can be extremely large (in excess of £1 million) and the likelihood of recovery is low once a fraud has been successfully committed. The most common issue is mandate fraud (payment diversion fraud) where fraudsters impersonate legitimate suppliers and attempt to divert payments by requesting changes in bank details. Other types of fraud include whaling, where senior members of the Council are targeted and impersonated in order to obtain fraudulent payments. There have been increased instances nationally of hackers gaining direct access to email accounts of suppliers and using these to attempt to commit mandate fraud. These attempts can be much more difficult to detect and prevent.

Risk controls

The Council has strong controls in place to identify fraudulent attempts to divert payments from genuine suppliers and an anti-fraud procedure to validate any requests to change supplier details. There is a robust payment run process which requires appropriate checks and authorisation. Segregation of duties exist between the ordering, invoicing and payments processes. The residual risk of creditor fraud is still considered to be high due to potentially high levels of loss and the frequency of attacks. The Council's reliance on its own employees, and those of its suppliers, to follow processes, and the potential of human error, are factors in many successful mandate fraud attacks.

Priorities for internal audit / counter fraud

The IA work programme routinely includes audits of key financial systems and processes. This includes main accounting, systems, creditor payments, and use of purchase cards. IA work has provided review and assurance for new systems implement at North Yorkshire Council following local government reorganisation. The biennial National Fraud Initiative exercise includes reports relating to potential duplicate payments and multiple creditor records for individual suppliers. The CFT delivers fraud awareness training to relevant officers. Increased awareness provides a greater chance to stop fraudulent attempts before losses occur. Finance officers who have concerns about supplier payments can contact the CFT and IA for support and advice. All instances of attempted creditor related fraud are reported to the CFT who then report to relevant agencies, such as the National Cyber Security Centre, as well as directly to the email provider from which false emails originated. The CFT regularly shares intelligence alerts relating to attempted fraud occurring nationally with relevant council officers to help prevent losses. As part of any investigation of attempted fraud in this area, the CFT will work with IA to provide advice on improvements that will strengthen controls.

 

Risk area #3

Cybercrime

 

Inherent risk

High

 

Residual risk

High

 

Risk description

Cybercrime is a continually evolving area where criminals are constantly refining their techniques in order to overcome controls, obtain unauthorised access and information, and frustrate systems. In 2025, the government reported that approximate 612,000 UK business and 61,000 charities identified cyber breaches or attacks over a 12 month period. The potential for cybercrime is heightened by the availability of online tools and AI-driven attacks. As cybercrime can be perpetrated remotely, attacks can come from within the UK or overseas. Some cybercrime is motivated by profit, however some is designed purely to disrupt services. Types of cybercrime experienced by local authorities include ransomware, phishing, whaling, hacking, and denial of service attacks. Attacks can lead to loss of funds or systems access/data which could impact service delivery. There have been a number of high-profile cyber-attacks on public and private sector organisations in recent years. Attacks stemming from the hacking of software or ICT service providers have become more prevalent. These are known as supply chain attacks and are used by hackers to target the end users of the software created by the organisations targeted.

Risk controls

The Council has skilled ICT employees whose expertise is used to help mitigate the threat of cybercrime. The ICT department has processes to review threat levels and controls (eg password requirements for employees). The ICT department uses filters to block communications from known fraudulent servers and will encourage employees to raise concerns about any communications they do receive that may be part of an attempt to circumvent cybersecurity controls. The Council also maintains a disaster recovery plan that complies with relevant ISO standards to manage any potential incident. Despite strong controls being in place, cybercrime remains a high residual risk for the Council. Council systems could be exposed by as yet unknown weaknesses in software. Suppliers of software or IT services could also be compromised which may allow criminals access to council systems believed to be secure. The residual risk of cybercrime also remains high due to the constantly evolving methods employed by fraudsters which requires regular review of controls.

Priorities for internal audit / counter fraud

IA routinely include ICT audits in the annual work programme. Cybersecurity is an ongoing priority for IA work, with IT asset management and disaster recovery being the recent focus of audit work. Raising awareness with employees can be crucial in helping to prevent successful cyberattacks. The CFT works with ICT to support activities on raising awareness amongst employees. A campaign to mark cybersecurity awareness month is undertaken annually. ICT can access free resources from the National Cyber Security Centre to help develop and maintain their cyber defence strategy.

 

Risk area #4

Council tax and business rate frauds

 

Inherent risk

High

 

Residual risk

Medium

 

Risk description

Fraud in this area often involves individuals providing incorrect information about residence or occupation of homes and commercial properties. In some cases, false documents such as tenancy agreements or leases may be created and submitted to the Council. As the largest source of the Council’s income, appropriate billing for liabilities is essential to funding services. Council tax discount fraud is a common occurrence with a CIFAS survey in 2022 finding that 10% of UK adults said they knew someone who had recently committed single person discount fraud. In addition, 8% of people thought falsely claiming a single person discount was a reasonable thing to do. The 2025 National Anti Fraud Network Counter Fraud Survey noted an increase in the volume of medium to low value fraud cases. The cumulative effect of fraud in this area can represent a large loss to the Council. Business rates fraud can involve falsely claiming discounts that a business is not entitled to, eg small business rate relief. Reports of business rate fraud are less prevalent than Council Tax fraud but can lead to higher losses in individual cases.

Risk controls

The Council reviews all applications for discounts and exemptions to help ensure that only valid applications are accepted. This includes requiring relevant information be provided on application forms, and visits to properties are undertaken where needed, to verify information. Reviews are undertaken of single person discounts to ensure that those receiving a discount remain eligible to do so. The Council also routinely takes part in the National Fraud Initiative (NFI). The exercise allows councils to cross check records that may highlight households with occupants not declared for council tax purposes (ie people registered to vote at properties where they are not registered for council tax).

Priorities for internal audit / counter fraud

The CFT delivers fraud awareness training to employees in the revenues team about frauds affecting Council Tax and Business Rates. IA regularly review the administration of Council Tax and Business Rates as one of the Council’s key financial systems. The counter fraud team provides a deterrent to fraud in this area through the investigation of potential offences which can, in serious cases, lead to prosecution. CFT will also provide support through compliance work that encourages occupiers to provide details of relevant changes to the Council.

 

Risk area #5

Council tax reduction fraud

 

Inherent risk

High

 

Residual risk

Medium

 

Risk description

Council Tax Reduction (CTR) is a council funded reduction in liability for Council Tax. It is resourced through council funds. Fraud and error in this area is of relatively low value on a case-by-case basis but cumulatively fraud in this area could amount to a substantial loss. CTR fraud can involve applicants failing to declare their total assets or income, or that other people – such as a partner – live with them. Those receiving support are also required to notify the Council when they have a change in circumstances that may affect their entitlement to support. Many CTR claims are linked to state benefits (eg Universal Credit) which are administered by the Department for Work and Pensions (DWP).

Risk controls

The Council undertakes eligibility checks on those who apply for support. Officers manage the assessment of new and ongoing claims for CTR to identify potential issues and request additional information and documentation from applicants where necessary. The Council will routinely take part in the National Fraud Initiative (NFI) which combines internal records with other local authority and government department data to highlight potentially fraudulent claims. Where DWP benefits are also in payment, the DWP use data on claimants’ incomes from HMRC which is then passed through to Council systems. This helps mitigate the risk of claimants not updating the Council with income details.

Priorities for internal audit / counter fraud

Concerns of fraud can be reported to the CFT by officers. The CFT provide a deterrent to fraud in this area through the investigation of potential fraud which can, in serious cases, lead to prosecution. The CFT will also seek opportunities to raise awareness with the public about the mechanisms for reporting fraud. If fraud cannot be addressed by the Council directly it will be reported to the DWP or relevant agency. CFT will continue to jointly work with the DWP to address cases affecting both parties.

 

Risk area #6

Housing related fraud

 

Inherent risk

High

 

Residual risk

Medium

 

Risk description

Those who provide incorrect information to obtain council housing, and tenants who sublet council properties remove a property from a person or family in true need of housing. This can negatively affect the Council financially when people are in temporary accommodation and are waiting for a suitable property to become available. Those who unlawfully sublet may do so to make a financial gain for themselves by charging subtenants more than the true rent. Council properties represent a significant asset to the Council. Fraudulent applications for Right to Buy deprive the Council of these assets and reduce affordable housing.

Risk controls

The Council has strong controls in place to prevent false applications for housing. The housing department engages with tenants regularly which can help identify potential misuse of properties. The CFT provide a deterrent to fraud in this area through the investigation of any suspected subletting of council properties using powers under the Prevention of Social Housing Fraud Act. Offenders face criminal prosecution and repossession of their council properties.

Priorities for internal audit / counter fraud

The CFT will continue to raise awareness of fraud with teams involved in applications for council housing and the management of housing stock. The investigation of reports of the subletting of council properties are treated as a high priority. The team will also support the Council in seeking Unlawful Profit Orders where council properties have been sublet for financial gain. If a tenant profits from subletting, the law allows the Council to apply to court for an unlawful profit order to recover monies. The CTF will support the Council in seeking unlawful profit orders by gathering and presenting relevant evidence. In 2026/27, the team will explore opportunities to support verification of Right to Buy applications.

 

 

Risk area #7

Procurement fraud

 

Inherent risk

High

 

Residual risk

Medium

 

Risk description

Procurement fraud, by its nature, is difficult to detect but can result in large scale loss of public funds over long periods of time. Businesses that collude to stifle competition, market-share, and fix or inflate prices are referred to as a cartel. The Competition and Markets Authority (CMA) estimates that having a cartel within a supply chain can raise prices by 30% or more. Procurement fraud can also take the form of mischarging, delivery of substandard work, and diverting goods or services. In 2020 CIPFA reported losses of £1.5m for local authorities, due to procurement fraud. It found that 8% of fraud detected in this area involved ‘insider fraud’.

Risk controls

The Council has established Contract Procedure Rules. The rules are reviewed regularly and have been updated to reflect new provisions in the Procurement Act 2023 that took effect in 2025. The Council maintains guidance for officers taking part in procurement exercises. This includes information on quotations, tendering, selecting providers, and considering best value. A team of procurement professionals provide guidance and advice to ensure procurement processes are carried out correctly. Contract monitoring arrangements help to detect and deter potential fraud.

Priorities for internal audit / counter fraud

Continued vigilance by relevant employees is key to identifying and tackling procurement fraud. CFT have delivered training to procurement officers highlighting the impact of the new Procurement Act provisions and countering fraud. IA and the CFT monitor and share guidance on fraud detection issued by the Competition and Markets Authority and other relevant bodies. Regional and national fraud alerts are also shared so that the Council can consider potential issues with suppliers and procurement arrangements.  IA regularly undertake procurement related work to help ensure processes are effective and being followed correctly.

 

 

 

 

Risk area #8

Theft of assets

 

Inherent risk

High

 

Residual risk

Medium

 

Risk description

The Council owns a large amount of portable, desirable physical assets such as ICT equipment, vehicles, and tools that are at higher risk of theft. The theft of assets can cause financial loss, impact service delivery, and erode public confidence in the Council. It can also negatively impact on employee morale.

Risk controls

The Council maintains asset registers to support accountability and audit trails for equipment. Asset tagging methods are also used to deter theft and aid recovery. The Council operates CCTV systems covering key premises and locations where high value items are stored. Access to council buildings is regulated and controlled via different access methods. The Council's whistleblowing arrangements provide an outlet for officers and contractors to report concerns of theft or misuse of equipment.

 

Priorities for internal audit / counter fraud

Thefts are reported to the police and Veritau. Instances of theft are investigated by CFT where appropriate. IA work includes review of potential control weakness relating to security of assets. This includes conducting sweeps of Council premises.

 

Risk area #9

Internal fraud

 

Inherent risk

Medium

 

Residual risk

Medium

 

Risk description

Fraud committed by employees is a risk to all organisations. Internal fraud within councils usually results in low levels of loss. However, if fraud or corruption occurred at a senior level there is the potential for a greater level of financial loss and reputational damage to the council. There are a range of potential employee frauds including theft, corruption, falsifying timesheets and expense claims, abusing flexitime or annual leave systems, undertaking alternative work while sick, or working for a third party on council time. Some employees have access to equipment and material that may be misused for private purposes. Payroll related fraud can involve the setting up of 'ghost' employees in order to obtain salary payments. A new criminal offence came into force in 2025, Failure to Prevent Fraud, which holds large organisations like the Council accountable for fraud committed by employees, contractors, suppliers that is designed to benefit the authority.

Risk controls

The Council has checks and balances to prevent individual employees being able to circumvent financial controls, eg deviation reports to identify issues, and segregation of duties are applied in Council processes. Controls are in place surrounding flexitime, annual leave and sickness absence. The Council has up to date whistleblowing and an anti-fraud, bribery and corruption policies, and an employee code of conduct. Veritau promote these policies and to remind employees how to report any concerns through awareness campaigns. CFT provide e-learning training on whistleblowing for employees and managers. The Council regularly participates in the National Fraud Initiative. Data matches include checks on payroll records for potential issues.

Priorities for internal audit / counter fraud

Veritau liaises with senior management on internal fraud issues. Where internal fraud arises, IA and the CFT will review the circumstances to determine if there are underlying control weaknesses that can be addressed. CFT provide training to, and work closely with, HR officers on internal fraud and whistleblowing issues. CFT investigate any suspicions of fraud or corruption. Serious cases of fraud will be reported to the police. In some instances, it may be necessary to report individuals to their professional bodies. CFT can support any disciplinary action taken by the Council relating to internal fraud issues. Veritau will continue to raise awareness of Failure to Prevent Fraud responsibilities.

 

Risk area #10

Recruitment fraud

 

Inherent risk

Medium

 

Residual risk

Medium

 

Risk description

Applicants can provide false or misleading information in order to gain employment. This may include providing a fictitious employment history and qualifications or providing false identification documents. Inappropriate appointments could lead to the wrong people occupying positions of trust and responsibility, officers not having the appropriate professional accreditation for their post, safeguarding risks, and service failures. There have been a rising number of reports nationally of ‘polygamous working’ fraud, where an employee, usually in a temporary position, works for a number of different organisations at the same time.

Risk controls

The Council has controls in place to mitigate the risk of fraud in this area. It undertakes pre-employment checking, including DBS checks where necessary such as roles involving children and vulnerable adults. References are taken from previous employers, and the Council are able to review qualifications and professional accreditations. The National Fraud Initiative undertakes payroll data matches to identify employees who are working for multiple organisations at the same time.

Priorities for internal audit / counter fraud

Where there is a suspicion that someone has provided false information to gain employment, the CFT will be consulted on possible criminal action in tandem with any disciplinary action that may be taken. Applicants making false claims about their right to work in the UK or holding professional accreditations will be reported to the relevant agency or professional body, where appropriate. The CFT routinely share intelligence on identities found to be used in polygamous working with HR to prevent and detect potential issues.

 

Risk area #11

Treasury management

 

Inherent risk

Medium

 

Residual risk

Low

 

Risk description

Treasury Management involves the management and safeguarding of the Council’s cash flow, its banking, and money market and capital market transactions. Weaknesses in controls could result in fraud or error through unauthorised transactions. Financial losses could affect the Council’s ability to meet statutory obligations and cause reputational damage to the authority.

Risk controls

Treasury Management systems are subject to a range of internal controls, legislation, and codes of practice which protect Council funds. Only pre-approved employees can undertake transactions in this area and they work within pre-set limits. The Council has a process to prevent fraudulent diversion of payments.

Priorities for internal audit / counter fraud

IA conduct periodic work in this area to ensure controls are strong and fit for purpose, and that there is officer compliance with these controls. CFT can provide support through advice and investigation where fraud is suspected. Raising awareness of the Council’s whistleblowing arrangements routinely takes place to ensure that officers can raise concerns about potential internal issues.

 

Risk area #12

Grant schemes

 

Inherent risk

Medium

 

Residual risk

Low

 

Risk description

The Council takes on the responsibility for disbursing government funded grant schemes to local residents, businesses, and other organisations. Fraud in this area can include applicants supplying incorrect information to obtain grant payments or grant funded works (for example where grant funds are paid to a third-party supplier). Suppliers undertaking work may overcharge or not complete work to agreed standards. The Council can become liable for recovery of any incorrectly paid government funding. This can create a loss to the Council and may affect access to future grant schemes.

Risk controls

The Council will complete any required fraud management plan which will consider fraud risks, and mechanisms for preventing and detecting fraud. When awarding payments or agreeing works, the Council (or their contractor) will complete checks to confirm applicants’ eligibility. Contacts with suppliers may also include clauses on quality standard and clawback provisions.

Priorities for internal audit / counter fraud

The CFT and IA will support the development of fraud management plans, and associated controls, where required. CFT can undertake investigation in cases of suspected fraud.

 

Risk area #13

Blue badge fraud & parking fraud

 

Inherent risk

Low

 

Residual risk

Low

 

Risk description

Misuse of blue badges and parking permit schemes can affect effective management of parking facilities. Blue Badge fraud carries low financial risk to the authority but can have a significant negative impact on disabled residents and visitors. There is a risk of reputational damage to the Council if abuse of this scheme is not addressed. Other low level parking fraud includes misuse of residential permits to avoid commercial parking charges. The Council controls a number of car parks and chargeable on street parking spaces. Electronic payments by members of the public for use of council car parks can be diverted by criminals using false QR codes. This fraud targets the public and could lead to financial losses and cause reputational damage for the Council.

Risk controls

The Council also has a dedicated team that monitor blue badge and permit use, and enforce parking regulations. Measures are in place to control the issuing of blue badges, to ensure that only eligible applicants receive badges. The Council participates in the National Fraud Initiative which flags blue badges issued to deceased users, and badge holders who have obtained a blue badge from more than one authority, enabling their recovery to prevent misuse.

Priorities for internal audit / counter fraud

The CFT will continue to engage with the Council’s enforcement team and encourage participation on the 2026 national parking day of action. This will help raise awareness and act as a deterrent to blue badge misuse. Warnings can be issued to people who misuse parking permits and blue badges. Serious or repeated misuse cases will be considered for prosecution.


 


ANNEX B: COUNTER FRAUD WORK PLAN

1     Veritau undertakes counter fraud work on behalf of North Yorkshire Council. This document summarises expected counter fraud activity for 2026/27.

2     A large part of the work of the team involves undertaking reactive investigations. The level of investigations is driven by referrals received from officers and the public about suspected fraud. Other work will be undertaken in accordance with priorities determined by the Fraud Risk Assessment and Counter Fraud Development Plan. A high-level summary of areas for counter fraud work is shown in table 1 below.

Table 1: Counter fraud work plan

Programme area

Purpose

*       Counter Fraud Framework

Monitoring changes to regulations and guidance, reviewing counter fraud risks, and support to the council with maintenance of the counter fraud framework. Updates on significant fraud trends and counter fraud activities will be provided to the Audit Committee during the year.

 

*       Proactive Work

This includes:

•  raising awareness of counter fraud issues and procedures for reporting suspected fraud - for example through training and provision of updates on fraud related issues

•    targeted proactive counter fraud work - for example through local and regional data matching exercises

•    support and advice on cases which may be appropriate for investigation and advice on appropriate measures to deter and prevent fraud.

 

*       Reactive Investigations

Investigation of suspected fraud affecting the council. This includes feedback on any changes needed to procedures to prevent fraud reoccurring.

 

*       National Fraud Initiative

Coordinating submission of data to the Public Sector Fraud Authority for the National Fraud Initiative (NFI) data matching programme and investigation of subsequent matches.

 

*       Fraud Liaison

Acting as a single point of contact for the Department for Work and Pensions, to provide data to support housing benefit investigations.

 


 


ANNEX C: COUNTER FRAUD DEVELOPMENT PLAN

Veritau is responsible for maintaining, reviewing, and strengthening counter fraud arrangements at the Council. An annual review of priorities for the future development of counter fraud arrangements is therefore undertaken. Actions to be taken over the next year are set out below.

In addition to the specific areas set out in the table below, ongoing activity will continue in other areas that contribute to the Council’s arrangements for countering the risk of fraud, including:

·         a rolling programme of fraud awareness training for officers based on priorities identified through the fraud risk assessment and any other emerging issues

·         regular reporting of internal audit and counter fraud activity to the Audit Committee.

 

Ref

Action Required

Theme

Target Date

Responsibility

Notes / Further Action Required

1

Update the council’s whistleblowing policy and associated e-learning modules.

Governing

May 2026

Veritau / Human Resources

The council’s whistleblowing policy will be revised to reflect changes in the law coming into effect in April 2026. E-learning material will also be updated to reflect this.

2

 

 

Review and maintain the Council’s fraud risk assessment

Acknowledging

Ongoing

Veritau / Audit Committee

The fraud risk assessment is subject to annual review. Emerging threats will be considered as required during the course of the year to make sure the risk assessment remains up to date.

3

Provide access to whistleblowing and adult social care e-learning packages.

 

Prevent

June 2026

Veritau / Human Resources

CFT to support promotion of new e-learning packages once available on the learning platform.

4

Support service areas in collation and submission of data for the National Fraud Initiative within agreed deadlines.

 

Pursuing

October 2026

Veritau / Service areas

A full biannual exercise is schedule to take place in 2026/27. Data submission is anticipated for October 2026.

6

Support the Council to introduce the new Crisis and Resilience Fund.

Protect

Ongoing

Veritau / Service area

Helping to prevent fraud in this new scheme will protect funds meant to support the community in times of crisis.

 

7

Continue active engagement with neighbouring bodies and local authorities.

Protect

Ongoing

Veritau

Fraud can occur across council boundaries. CFT chair and are active members of regional professional networks in Yorkshire and the North East. These forums bring together fraud, audit, and housing associations.

 

Identifying opportunities to share information and joint working can help to detect and deter fraud.

 



[1] Progress combatting fraud (Forty-Third Report of Session 2022-23), Public Accounts Committee, House of Commons

[2] An overview of the impact of fraud and error on public funds, National Audit Office

[3] Code of practice on managing the risk of fraud and corruption, CIPFA

[4] A strategy for the 2020s, Fighting Fraud and Corruption Locally

[5] Counter fraud savings consist of money recovered during the course of the year (debts may have been calculated in previous years as well as the current financial year) and 12 months of savings where an ongoing fraud has been stopped through the work of the counter fraud team.