Decision Maker: Business Support Manager - DMC, Business Support Services
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
To issue a call-off contract through
HealthTrust Europe LLC Information Communication Technology
Solutions (2019) Framework Agreement to Insight Direct (UK) Ltd for
the technical support and maintenance as required for the hardware
and software in use in the reconfigured Document Management Centre
at County Hall, Northallerton.
Contract period: 1 October 2020 – 30 September 2023.
Contract value: £140,164.58
*PLEASE NOTE This decision was originally
published on or near the date of the decision and so call in no
longer applies. It has been re-published as part of the change in
committee management system that we use.*
In 2013, the Authority undertook a project to automate its Document Management Centre. This resulted in a complete reconfiguration of the Document Management Centre, and the purchase of new hardware and software to streamline processes. The Authority have an ongoing need for technical support and maintenance with this hardware and software.
The Authority were seeking to formalise a longer term arrangement for this support, and use of the HealthTrust Europe Framework Agreement offered a compliant and effective means to do this.
Publication date: 21/04/2021
Date of decision: 23/07/2020