Decision Maker: Corporate Director of Strategic Resources
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
The extension of the existing contract for the
Independent Health Complaints and Advocacy Service for a period of
12 months through to 31 March 2022 to ensure that this statutory
service can continue to be delivered.
*PLEASE NOTE This decision was originally
published on or near the date of the decision and so call in no
longer applies. It has been re-published as part of the change in
committee management system that we use.*
The current provider is performing well, all contract and performance measures have been met and the contract is demonstrating good value for money. Any re-procurement at this point would cause considerable disruption to the statutory service provided.
The current contract with Cloverleaf Advocacy is from 1 April 2017 and will end 31 March 2021. The contract is for the delivery of a statutory (Health and Social Care Act 2012) independent health complaints and advocacy service.
Publication date: 28/04/2021
Date of decision: 08/01/2021