To procure an Employee Assistance Programme (EAP) that provides confidential support services on demand and “in the moment” support, free of charge to the employees of all service users. The EAP will emphasise employee work performance as core to the service and be proactive in helping individuals with their issues, before they might develop into more complex situations, or mental health problems. 1.4. The contract is for a period of 2 years, with an option to extend for a further period of 1 year (2+1). The contract start date is 01 April 2022 with Health Assured the current provider and represents the third successive tendering of this contract awarded to them.