Decision details

Following an open procurement exercise, the decision has been taken to award framework agreement and call-off for Debt Recovery and Tracing Services to JTR Collections.

The contract will commence on 1st October 2021 and the initial term is three years with one extension available.

The evaluation panel concluded that the successful supplier’s bid demonstrated a comprehensive and well evidenced understanding of the Council’s requirements and represented best value for the Council.

The successful supplier had the achieved and highest score at the conclusion of the evaluation process and the evaluation panel were satisfied to recommend the contract be awarded to the successful supplier.

Due to the type of debt that the Council collects there were no suitable alternative arrangements in place that could meet the Council’s requirements. Public procurement frameworks typically focus on debt covered by the Taking Control of Goods Regulations 2013 which is not applicable here.

Due to the period of time the existing arrangement had been in place, continuing with the existing supplier without undertaking a competitive exercise was not possible.

Another bid was received during the procurement exercise, however, no justification could be provided to award to any other supplier other than the first ranked supplier at the conclusion of the evaluation.