Decision details
LGSCO Public Report – Investigation into a Complaint about NYCC
Decision Maker: Executive Member for Children & Families
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
To consider a Public Report from the LGSCO
received following a complaint investigation – taking into
consideration the findings and recommendations made by the
LGSCO.
Decision:
The findings and recommendations of the Local
Government and Social Care Ombudsman Public Report are noted
together with the actions developed for further
improvement.
Reasons for the decision:
Mrs X complained North Yorkshire County
Council (the Council) took too long to issue her son Y’s
Education, Health and Care plan (EHC plan). She also complained
communication with officers in the Special Educational Needs (SEN)
Team was poor and the Educational Psychologist (EP) did not see Y
before completing her report.
Alternative options considered:
Nil.
Publication date: 06/12/2022
Date of decision: 29/11/2022