Decision details

To re-procure back office systems that support the issuing of concessionary bus passes, as a statutory duty of the Council.

To proceed with the re-procurement of a new back office system to meet the Council's statutory obligations in relation to the Government's ENCT scheme.

Provision of these back office systems is necessary to meet our statutory obligation to provide concessionary bus passes to government standards. The procurement approach is to use a national framework to offer best value and performance and is a compliant route to market under The Public Contracts Regulations.

Provision of ENCTS bus passes is a statutory duty, meaning a replacement supplier is necessary and there is no “do nothing” option.

Our current supplier was not willing to extend the current contract beyond 2024 and indicated they may be leaving the market meaning a new procurement was required.

Alternative procurement strategies were considered, including tendering via open procedure or use of other frameworks. The number of experienced suppliers in the market is small, all main suppliers are on the SAM Framework and this is considered to be the best approach to market for our requirements.