Decision details

Reprocure an integrated HR and Payroll system for NYC.
The Purpose of the report is to update and provide relevant info to the decision maker so they can make a relevant decision.

To re-procure the HR and Payroll system from Zellis UK Ltd on an initial 3 year contract with the option to extend for 12 months.

Choosing to use the same supplier will provide NYC with the stability to allow CST and HR staff to continue
providing the service. This in turn will give stability to the organisation and the wider staff. Therefore, time
efficiencies from not having to implement and be trained on a new system can be realised. The current payroll
and HR system is no longer available to procure and will become unsupported at the end of the current contact
(January 2025). The risk to the Authority in relation to an unsupported system is too great to do nothing, due to
the timescales of implementing a system from a new supplier, of around 18 – 24 months, Taking all the factors
mentioned above I therefore make this decision to re-procure the HR and Payroll system.

Alternative suppliers who quoted on GCloud 13 for HR and Payroll systems were assessed and ruled out primarily based on cost, but secondarily on the length of time to implement their offering. It was also determined that the internal costs associated with integrating to other internal systems, the training of staff and external customers on any new system was too risky to undertake in the short timescale available.