Decision details

The Authority approves the procurement of a 72-month contract agreement for the provision of a North Yorkshire Information and Advice Service.

It is recommended that the Council undertakes an open procurement process in accordance with The Public Contracts Regulations 2015. The unrestricted procedure will ensure maximum competition is guaranteed.

NYC requires a provision that will provide advice and information services to the public on a holistic basis, ranging from debt and money management to housing, employment etc. alongside working with over 200 partners. This is a statutory service, and the demand continues to increase. Without an equivalent service, people would have little or no other source for advice and assistance.

The current agreement NYC has with the incumbent provider (Citizens Advice Bureau) is due to terminate on the 31/03/2025.

• Compliant Route to Market
• Current Agreement is expiring on the 31/03/2025.
• To maintain continuity of a statutory service provision

• Continuation with rolling agreement with incumbent supplier, rejected on the grounds of procurement compliance.