Decision details

To procure a new ATS system with the ability to integrate to a background checking system and Zellis HCM.

The current ATS system is inefficient, at times unstable and can be challenging to use for both internal staff and external applicants. The Council strives to be a first-class employer that attracts high quality applicants, is customer focused and therefore making the journey to becoming an employee one that is efficient, user friendly and reliable. With this ambition in mind the ATS available to the Authority needs to be efficient and reliable with the ability to integrate with the HR and Payroll and Background Checking systems to deliver efficiencies with more automated processes, therefore improving the user and customer experiences. The current contract for the Engage system is due to expire in November 2025 with only 1 further 12-month extension available and therefore it is necessary for the Authority to look to procure at this stage given the timescales associated with procuring and implementing a new system but also to ensure there is a compliant contract in place.

Remaining on the incumbent system, although possible until November 2026 would not allow the Council to meet its ambitions of striving to be a first-class employer, with the ability to attract high-quality applicants for advertised positions. The Council desires to be more efficient in their back office processes, by enabling deep integrations between ATS, Background Checking and HR and Payroll systems, by maintaining the status quo this would not be possible.