Decision Maker: Corporate Director of Health and Adult Services
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
To seek approval to extend the information and
advice service contract provided by Citizens Advice North
Yorkshire
It has been agreed to extend the current
contract for the provision of a North Yorkshire Information and
Advice Service for 2 years from 1st April 2022 to the 31st March
2024.
The Citizens Advice Bureau (CAB) is a trusted
and recognised public facing organisation which provides holistic
advice and information covering a broad spectrum of topics
including debt, housing, unemployment, benefits, bankruptcy. It
provides free, confidential, and impartial legal advice,
information, and support across North Yorkshire and work with over
200 partners.
The CAB meets all KPIs, attends all contract monitoring meetings
and routinely and reliably provides quarterly reports and extensive
updates in relation to its performance.
The service has been provided on an initial term of five years from
1 April 2017 to the 31 March 2022. The two year extension is
provisioned for in the current contract.
Not applicable
Publication date: 14/02/2022
Date of decision: 11/02/2022
Effective from: 19/02/2022