Decision details

Extension of Assistive Technology Contract

Decision Maker: Corporate Director of Health and Adult Services

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


To consider an extension to the contract for the provision of Assistive Technology Services from 1 April 2024 to 30th September 2024


To approve the extension to the contract for the provision of assistive technology services in consultation with the Executive Member.

Reasons for the decision:

In 2018 Health and Adult Services commissioned NRS to deliver Assistive Technology (AT) provision to people with assessed eligible needs across North Yorkshire.

At the start of 2022, work began to explore potential links between the commissioned NYCC service delivered by NRS and the AT offers of District and Borough Councils, with a view to establishing the viability of moving to a single service – either in house or commissioned, or retaining separate but interacting services. There are significant differences in the complexity of the equipment deployed by each service and in the specialism required to assess for and install these. Work has continued on this with a view to coming to a definitive position, however this has taken longer than expected due to the complexities of the operational and technical service requirements.

The extension of the contract will allow the process of aligning the existing HAS and community development AT offers, as well as allowing time for an integrated successor offer to be developed, whilst retaining a safe service for those currently using AT through NYC in both adult and children’s services. This will ensure continuity of service for people currently accessing the assistive technology service.

Alternative options considered:


Publication date: 23/10/2023

Date of decision: 20/10/2023

Effective from: 01/11/2023

Accompanying Documents: