Decision details

To seek approval from the Executive Member for Culture, Arts and Housing to adopt the revised Anti-Social Behaviour Policy (Landlord Services) and accompanying Good Neighbourhood Management Policy.

Approval has been given to adopt the proposed Anti-Social Behaviour Policy and accompanying Good Neighbourhood Management policy for the Councils’ landlord service.

Registered Providers (and which includes North Yorkshire Council) are required by law to meet the expectations set out in the Regulator of Social Housing’s consumer standards (Neighbourhood and Community Standard). The Anti-Social Behaviour Policy has been updated to ensure that we can fulfil the expectations set out in this particular standard.

The Good Neighbourhood Management policy sets out what the Councils’ response to concerns raised by tenants, but which do not meet the threshold of anti-social behaviour. This is deemed to be best practice in this area of housing management.

It is a requirement of the Regulator of Social Housing Transparency, Influence and Accountability standard for a Registered provider, “to take tenant’s views into account in their decision making about how landlord services are delivered and communicate how tenant’s views have been considered”.

It is also good practice and in line with North Yorkshire Councils own consultation principles to consult on a policy which concerns a significant number of its residents (tenants).

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