Decision details

The decision has been taken to update and amend an existing Service Level Agreement (Agreement for the provision of umbrella body disclosure services) between North Yorkshire Council (NYC) and external customers in relation to the provision of, and process of DBS applications.

The introduction of a new system to undertake DBS checks identified a need to make a significant change to the current process for NYC external customers. The change needed was to provide NYC external customers with direct access to the new system. This was due to the fact that no DBS results are provided outside of the new DBS system for security reasons and NYC external customers would not have access to their results without this change of process.

This was discussed and agreed by the 4762 DBS Project Board on 11/12/25, subject to assessment of the risk and being satisfied that appropriate mitigations are in place to manage those risks.

An updated DPIA has been completed and signed off by data governance 30/01/26.

NYC legal team have been involved in the development of the updated SLA.

No other option would be available for NYC external customers as results are not available outside of the system for data security reasons.