Issue - meetings

Considered – A  joint  report  of  the  Chief  Executive  and  Corporate  Director  -  Strategic  Resources, bringing together key aspects of the County Council’s performance on a quarterly basis.

County Councillor Carl Les introduced the Q1 performance monitoring report, confirming it provided an overview on all of the ambitions of the County Council.

County Councillor David Chance provided a summary of the Executive performance report.  He confirmed the County Council continued to make progress in delivering its wide-range of ambitions, and drew specific attention to the ongoing challenges, which included:

·          External forces in the Care Sector continued to put Health & Adult Social care under sustained pressure, with hospital discharges averaging 13.8 per day - a 38% increase compared to the pandemic average of 10 per day;

·          An increase in short term placements to 278 since the end of 2019/20;

·          Pressure in Children & Young People’s Services, with the number of children requiring EHC Plans- a 12% increase since the same point last year;

·          The cost of living crisis food and fuel prices and a rise in interest rates;

·          A 24% increase in demand for support from the income maximisation team since the same period in 21/22;

·          The demand for Energy Vouchers had grown, with 1,581 vouchers awarded in this year’s Qtr1  compared to 697 in Qtr1 last year;

·          An increase in demand for the Customer Service Centre, with an increase in call waiting times and call abandonment;

·          Social Care calls made up a third of all calls to the Customer Service Centre so a separate call number had been introduced;

Finally, he confirmed the Q1 performance report demonstrated a relentless focus on the Council’s ambitions, with the continued development of a strength based approach to effective leadership.

In response to Scrutiny Board members’ questions, it was confirmed that:

·            The Authority was doing relatively well in regard to the number of NHS Health Checks compared to neighbouring Authorities,  ...  view the full minutes text for item 56