Considered– A joint report of the Chief Executive and Corporate Director - Strategic Resources, bringing togetherkey aspects of the CountyCouncil’s performanceon aquarterlybasis.
CountyCouncillorCarlLesintroducedtheQ1performancemonitoringreport,confirmingitprovided an overview on all of the ambitions of the County Council.
County CouncillorDavidChance provided a summary of the Executive performancereport. He confirmedthe County Council continued to makeprogressin deliveringits wide-rangeofambitions, and drew specific attention to the ongoing challenges, which included:
· External forces in the Care Sector continued to put Health & Adult Social care under sustained pressure, with hospital discharges averaging 13.8 per day - a 38% increase compared to the pandemic average of 10 per day;
· An increase in short term placements to 278 since the end of 2019/20;
· Pressure in Children & Young People’s Services, with the number of children requiring EHC Plans- a 12% increase since the same point last year;
· The cost of living crisis food and fuel prices and a rise in interest rates;
· A 24% increase in demand for support from the income maximisation team since the same period in 21/22;
· The demand for Energy Vouchers had grown, with 1,581 vouchers awarded in this year’s Qtr1 compared to 697 in Qtr1 last year;
· An increase in demand for the Customer Service Centre, with an increase in call waiting times and call abandonment;
· Social Care calls made up a third of all calls to the Customer Service Centre so a separate call number had been introduced;
Finally, he confirmed the Q1 performance report demonstrated a relentless focus on the Council’s ambitions, with the continued development of a strength based approach to effective leadership.
In responseto ScrutinyBoardmembers’questions, itwasconfirmedthat:
· The Authority was doing relatively well in regard to the number of NHS Health Checks compared to neighbouring Authorities, ... view the full minutes text for item 56