TEWV Care Quality Commission Inspection and Action Plan - update from Amanda Hazelwood, Interim Care Group Director (North Yorkshire, York and Selby)
Minutes:
Prior to presenting this item Brian Cranna, Care Group Director, Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) responded to the Chair’s announcement under agenda item 4.
Brian made an apology on behalf of TEWV for the failure of care and systems and agreed to return to Committee in December with further details.
Considered – Brain Cranna then gave a presentation to Members on the latest Care Quality Commission (CQC) reports and the action plans to rectify.
The main points covered:
· The results of the CQC reports from June 2021 to August 2022
· The issues identified in these inspections
· The action plans put in place to address the issues
· Observations on the improvements made.
Councillor Liz Colling asked about the timescales for the improvements.
Brain Cranna reiterated that workforce issues were apparent with recruitment being a challenge, so a review and a different approach would be considered as well as working with partner providers. More detail on this would be brought to the December meeting.
Councillor Peter Lacey enquired about the system issues, how this was being alleviated and how the Committee could provide support.
Councillor Paul Haslam questioned the timeline and the metrics available to help give more information, perhaps at the next meeting.
There then followed a discussion in response to this where the main points identified were:
· Challenges are countrywide and information needs to be shared
· A transparent service is fundamental to success
· Significant work around Autism and Mental Health has taken place and continues to be the case
· Attracting and retaining employees was a key factor
· Impact needs to be focused locally, identifying areas to respond to.
Resolved – The Chairman thanked Brian for his presentation and confirmed that he would return to the December Scrutiny of Health meeting with further detailed information on the West Lane reports and the CQC improvement plans.
TEWV Care Quality Commission Inspection and Action Plan - update from Amanda Hazelwood, Interim Care Group Director (North Yorkshire, York and Selby)