Issue - meetings

Recommendations:

The Executive is recommended to note:

i.        The findings and recommendations of the Local Government and Social Care Ombudsman Public Report.

ii.      The actions taken.

Considered– A report of the Corporate Director – Health and Adult Services providing an overview of a Public Interest Report from the Local Government and Social Care Ombudsman in respect of Adult Social Care, and the actions taken to address the recommendations

Councillor Michael Harrison introduced the report which outlined the LGSCO’s findings into a complaint about North Yorkshire Counciland confirmed the Ombudsman had upheld the complaint after it found fault with the Council’s use of language when describing / explaining its calculations.

The report acknowledged that improvements were required to ensure the correct language was used when undertaking financial assessments and calculations, to avoid doubt or ambiguity. 

Attention was drawn to the findings and the actions required as a result, as detailed in paragraph 2.3 of the report, those actions taken to date as listed in section 6 of the report, and their impact on Health and Adult Services processes.

Resolved– That the following be noted:

i.       The findings and recommendations of the Local Government and Social Care Ombudsman Public Report

ii.     The actions taken.