Issue - meetings

Annual complaints report including LGSCO complaints

Meeting: 30/11/2021 - Executive (Item 662)

662 Annual complaints report including LGSCO complaints pdf icon PDF 428 KB

Recommendation: That the contents of the report be noted.


Additional documents:


Considered– A report of the Chief Executive providing an overview of performance in relation to complaints and information on compliments received by the Council during the year 2020/21.


County Councillor Greg White introduced the report and drew attention to the Local Government and Social Care Ombudsman annual letter to the Council at appendix 1.


Members noted a reduction in the number of compliments and commendations, thought in part due to be as a result of a reduced number of weddings held at registrars throughout the year.


Resolved- That the report be noted.