662 Annual complaints report including LGSCO complaints
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Recommendation: That the contents of the
report be noted.
Additional documents:
Minutes:
Considered – A report of the Chief Executive providing an
overview of performance in relation to complaints and information on
compliments received by the Council during the year 2020/21.
County Councillor Greg White introduced the report and drew attention to
the Local Government and Social Care Ombudsman annual letter to the Council at
appendix 1.
Members noted a reduction in the number of compliments and
commendations, thought in part due to be as a result
of a reduced number of weddings held at registrars throughout the year.
Resolved - That the report be noted.