Issue details

Approval of Customer Service Standards and Policies

Approval of Customer Service Standards and Policies:
- Corporate Complaints Policy
- Vexatious Customer Policy
- Customer Service Standards

Decision type: Key

Reason Key: Affect on communities;

Decision status: For Determination

Notice of proposed decision first published: 14/06/2022

Decision due: 21 Mar 2023 by Executive

Lead member: Executive Member for Working in Localities

Lead director: Corporate Director of Strategic Resources

Contact: Robert Ling Email: robert.ling@northyorks.gov.uk Email: Robert.Ling@northyorks.gov.uk.

Consultation process

Meetings

Consultees

Member Working Group on Customer