Issue details

DAS Social Care Case Management System

The report is in relation to a variation to the current contract to include four additional portals to enable the following:
• Reduction in waiting lists and waiting times for care and financial assessments
• Efficiency – reducing staff time spent determining Care Act / financial eligibility
• Increased preparedness for implementation of charging reform in 2025
• Reduction in greenhouse gas emissions by reducing staff travel
• Remove the need to manually re-key financial assessment data into ContrOCC.
• Improved customer experience

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 26/01/2023

Reason for urgency:

Decision due: 17 Mar 2023 by Assistant Director - Technology and Change

Lead member: Executive Member for Corporate Services

Lead director: Corporate Director of Strategic Resources

Contact: Becky Naisbitt, Contract Officer - Strategic Resources Email: Email:

Consultation process



Relevant officers - internal.


  • DAS Social Care Case Management System