Issue details

Approval of Housing Complaints Policy

To approve the Housing Complaints Policy for North Yorkshire Council

Decision type: Key

Reason Key: Affect on communities;

Decision status: Recommendations Approved

Notice of proposed decision first published: 31/03/2023

Decision due: 2 May 2023 by Executive

Lead member: Executive Member for Corporate Services

Lead director: Assistant Chief Executive - Local Engagement

Contact: Dani Reeves, Senior Officer, Chief Executive's Office Email: Email:

Consultation process

By meetings and emails


Executive Member
Assistant CEX for Local Engagement
Complaints and Customer Services Teams

Agenda items


  • Approval of Housing Complaints Policy