Issue details

Procurement of Replacement of Analogue Lines

Procurement of Replacement of Analogue Line and broadband services for NYC.
NYC (including former districts) have many hundreds of traditional analogue line and broadband services which are used to provide services such as alarm lines, lift lines, standalone lines, fax lines, traffic signals, monitoring systems etc.
Openreach who provide the underlying infrastructure for these services are withdrawing this product set with effect from December 2025 and have announced a national “Stop Sell” which means it is no longer possible to purchase or amend these legacy products.
Additionally, the existing contracts for these traditional products have now expired or are about to expire within the next 12 months.
A new contract is required for the supply of the new generation of products (SoGEA and FTTP) and consolidate former district and NYCC requirements in to one new contract.
The proposed contract term will be 4 years and a total value of £1.3m + VAT which will be cost neutral in terms of budget.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Recommendations Approved

Notice of proposed decision first published: 20/12/2023

Decision due: 26 Jan 2024 by Assistant Director - Technology

Lead member: Deputy Leader & Executive Member for Finance & Resources

Lead director: Corporate Director of Resources

Contact: Andrew Lambert, Service Manager, Technology and Change Email: Email:

Consultation process

Email/Teams meetings


Representatives from the IT teams in the former districts have been consulted on the planned procurement route and intention to replace existing analogue/broadband lines with a replacement service in line with the proposed shutdown of the current analogue telephone network by Openreach in December 2025.
We have had further conversations/meetings with Katherine Edge in Property about the impact of the shutdown on alarm lines and lift lines which are being migrated separately to an alternative solution through the existing contracts for these services.